We're Here to Help You

Get in touch with our support team for any questions, concerns, or feedback. We're always ready to assist you.

Average Response Time

Within 2 Hours

How Can We Help You?

Order Support

Track your order, modify shipping address, or check delivery status.

Get Order Help

Returns & Refunds

Initiate returns, check refund status, or get help with exchanges.

Return Help

Product Questions

Get product information, specifications, or compatibility details.

Product Help

Business Inquiries

Partnership opportunities, bulk orders, or corporate inquiries.

Business Help

Contact Us Directly

Phone Support

+91 6395943627

Mon-Sat: 9AM-7PM

For faster service, have your order number ready

Email Support

ytpradeepsharma3627@gmail.com

Response within 2 hours

For order inquiries, complaints, or feedback

Send Email

Live Chat

Instant Response

24/7 Available

Get immediate help from our support agents

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

What can we help you with? *

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Last Name *

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Phone Number *

Order Number (If applicable)

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Frequently Asked Questions

How can I track my order?

You can track your order by:
1. Logging into your account and checking "My Orders"
2. Using the tracking link sent to your email/SMS
3. Contacting our support team with your order number
Most orders are delivered within 3-7 business days.

What is your return policy?

We offer a 10-day return policy from the date of delivery. Items must be unused, in original packaging with all tags attached. Some items like personal care products and perishables cannot be returned for hygiene reasons. Refunds are processed within 5-7 working days.

How do I check product availability?

Product availability is shown on each product page. If an item is out of stock, you can:
1. Click "Notify Me" to get an alert when it's back in stock
2. Check similar products available
3. Contact us for expected restock dates

Do you offer corporate/bulk discounts?

Yes, we offer special pricing for bulk orders and corporate customers. Please contact our business team at business@megakingmart.com with your requirements. We'll provide customized quotes and dedicated account management.

What payment methods do you accept?

We accept all major payment methods:
• Credit/Debit Cards (Visa, MasterCard, Rupay)
• Net Banking
• UPI (Google Pay, PhonePe, Paytm)
• Mobile Wallets
• Cash on Delivery (Available for most locations)

How do I change/cancel my order?

You can change or cancel your order within 10 hours of placing it. Go to "My Orders" in your account or contact our support team. Please note: Once the order is shipped, you cannot cancel it online but can return it after delivery.

Find Our Office

Mega King Mart Headquarters

Delhi, India

Click for directions

Corporate Office

123 Business Street, Connaught Place
Delhi 110001, India

+91 11 2345 6789

corporate@megakingmart.com

Mon-Fri: 9AM-6PM

Warehouse & Logistics

456 Industrial Area, Sector 18
Gurugram 122015, India

+91 124 567 8901

logistics@megakingmart.com

24/7 Operations

Customer Support Center

789 Service Lane, Nehru Place
Delhi 110019, India

+91 6395943627

support@megakingmart.com

Mon-Sat: 9AM-7PM