Important Notice: By accessing or using the Mega King Mart website, mobile application, or any services provided by us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.
1. Overview & Agreement
These Terms & Conditions ("Terms") govern your use of the Mega King Mart platform ("Platform") operated by Mega King Mart ("we," "us," or "our"). The Platform includes our website, mobile applications, and all related services.
By creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Mega King Mart.
Eligibility Criteria
- You must be at least 18 years old to use our Platform
- You must have legal capacity to enter into binding contracts
- You must provide accurate and complete information
- You must not use our Platform for any illegal purposes
- You must comply with all applicable laws and regulations
2. User Accounts & Registration
Account Creation
To access certain features of our Platform, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Account Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms or any applicable laws
- You provide false or misleading information
- Your account is involved in fraudulent activities
- You engage in abusive behavior towards our staff
- Your account remains inactive for 12 consecutive months
3. Products & Pricing
Product Information
We strive to provide accurate product information, but we do not warrant that product descriptions, images, specifications, or other content is accurate, complete, reliable, current, or error-free.
Pricing Policy
All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
| Price Component | Description | Included |
|---|---|---|
| Product Price | Base cost of the product | Yes |
| GST | Goods and Services Tax | Yes |
| Shipping Charges | Delivery to your location | No |
| Payment Gateway Fees | Transaction processing fees | No |
4. Orders & Payments
Order Placement
When you place an order, you are making an offer to purchase products from us. We reserve the right to accept or reject any order at our discretion.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, RuPay)
- Net Banking (All major Indian banks)
- UPI (PhonePe, Google Pay, Paytm, etc.)
- Wallet Payments (Paytm Wallet, Amazon Pay, etc.)
- Cash on Delivery (Subject to availability)
All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your credit card or bank account information on our servers.
5. Shipping & Delivery
6. Returns & Refunds
Our Return & Refund Policy is an integral part of these Terms. Please refer to our detailed Return Policy for comprehensive information.
Key Points
- 10-day return window from date of delivery
- ₹100 cancellation charge for orders cancelled within 10 days
- Refunds processed within 5-7 working days
- Products must be in original condition with all accessories
- Original invoice must be included with return
7. Intellectual Property
All content on our Platform, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Mega King Mart or its content suppliers and is protected by Indian and international copyright laws.
Restrictions
You may not:
- Copy, reproduce, or distribute any content without permission
- Modify, adapt, or create derivative works
- Use any automated systems to access our Platform
- Reverse engineer or decompile any software
- Use our trademarks without written permission
8. Liability & Dispute Resolution
Limitation of Liability
To the maximum extent permitted by law, Mega King Mart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Platform.
Dispute Resolution
Any disputes arising from these Terms shall be governed by the laws of India. The courts in New Delhi shall have exclusive jurisdiction over any disputes.
We encourage you to contact us first to resolve any issues. If we cannot resolve the dispute amicably, it shall be referred to mediation before pursuing legal action.
9. Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
Data Collection
We collect information necessary to provide our services, including:
- Personal identification information
- Contact and delivery details
- Payment information (processed securely)
- Browsing and purchase history
- Communication records
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Platform. Your continued use of our services after changes constitutes acceptance of the modified Terms.
Notification of Changes
We will notify you of material changes through:
- Email notification to registered users
- Prominent notice on our Platform
- Update of the "Last Updated" date
- In-app notifications for mobile users
Accept Terms & Conditions
By checking the box below, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. You also confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.